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Upgrading Firmware using USB

Rename the firmware file to ixm_fwu.bin and copy that file on a USB stick.

 

Information

Store the file in the parent USB folder, do not place this file inside another folder.

 

MYCRO, SENSE & MERGE CR Models

Whenever a USB drive is plugged into the Device, the firmware package gets automatically detected which starts the upgrade process.

 

 

TITAN, TOUCH 2, TFACE & MERGE Series

  • Whenever a USB drive is plugged into the device, a “USB Drive Detected” message appears on the LCD.

 

Note – TOUCH 2 screen shots have been provided for illustrative purposes. For TITAN, TFACE & MERGE, please follow the same procedure as TOUCH 2 on the LCD.

  • Tap on the USB Drive detected message and enter valid credentials to open “USB Options”. Tap on Firmware Upgrade to upgrade the firmware version on the device.

  • Before the upgrade process starts, a confirmation message will be displayed.

  • Tapping on Upgrade will display a progress bar on the screen with an “Upgrading firmware” message.

  • At the end of the process, the device will restart to apply the changes in the firmware package. A “Restarting” message will be displayed on the LCD.

  • If the device is not in a responsive state, then please ensure that the device is online and try again.